Welcome to Donvell (operated by Fejora Global Innovations). By accessing our website and purchasing our equipment, you agree to comply with and be bound by the following terms and conditions.
01. Account Responsibility
To shop with us, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
02. Product Accuracy & Pricing
We strive for 100% accuracy in our listings for Laptops, Desktops, Printers, Photocopiers, and Office Equipment. However, in the event of a technical error where a product is listed at an incorrect price, Donvell reserves the right to cancel the order and issue a full refund.
03. Payments, Testing & Fulfillment Options
We provide two primary methods for purchasing and receiving your hardware:
Order Fulfillment & Inspection Terms:
1. In-Store Inspection & Payment: Customers who prefer to physically inspect, test, and pay for hardware in person are welcome to visit our pickup center in Suleja, Niger State.
2. Nationwide Waybill Delivery: For orders requiring doorstep shipping or regional waybill dispatch, full payment is strictly required prior to dispatch. Items are tested and verified before being handed over to our logistics partners.
04. Delivery & Shipping
We offer nationwide delivery across Nigeria. Delivery timelines (typically 1 to 7 business days depending on location) are estimates. Donvell is not liable for minor delays caused by third-party logistics services or unexpected regional transport disruptions.
05. Returns & Warranty
- New Hardware & Electronics: Brand new laptops, desktops, and printers carry standard manufacturer warranties. Claims must be submitted within the specified warranty period.
- Refurbished Tech & Enterprise Gear: Certified pre-owned laptops, desktops, and photocopiers include a Donvell Store Warranty (as detailed on individual product pages). This covers hardware component failures but excludes physical drops, liquid intrusion, electrical surges, or unauthorized software tampering.
- Inspection & Damaged Goods: Any physical defects or shipping damage observed upon delivery must be reported to our support team within 24 hours of receipt for valid claims.
06. Limitation of Liability
Donvell and Fejora Global Innovations shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website services.
07. Governing Law
These terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
© 2026 Donvell - Fejora Global Innovations. All Rights Reserved.
